The Jacuzzi Warranty and How It Covers Your Hot Tub

Posted by Kris Kemp on

Jacuzzi offers the best comprehensive hot tub warranty in the industry. Our spas are made with the highest quality materials and engineering, and we stand behind our products. While each collection has a specific warranty, here are some of the general ways the Jacuzzi® Brandy warranty supports your hot tub’s excellence.

Shell Surface and Structure
Your warranty covers blistering, cracking, or delaminating of the interior surface of the spa. It also covers the shell in case of water leaks. To ensure your warranty covers your hot tub, use appropriate cleaning materials, as damage caused by improper care is not covered.

Equipment and Controls
Our industry-leading warranty covers your hot tub in cases of pump, heater, and control system malfunctions; for example, failure of the seals around the pump or a broken heating coil. The defect must be caused by a deficiency in the workmanship or materials. Thus, things like activating the jets without sufficient water, which can damage the pump, would not be covered by the warranty.

The warranty covers your ProEndure™ synthetic cabinets in cases of failure that would not have occurred in properly constructed cabinetry. This does not cover normal wear and tear of the finish, however, with minimal maintenance your spa skirt will stay looking fresh for years.

Like the shell, your hot tub’s plumbing components are covered in case of leakage or cracking due to a defect in the materials or the way they were crafted. One common way to damage your plumbing that would not be covered is to let your hot tub freeze—yes, it happens! Keep your water circulating or drain and winterize your spa.

What You Can Do
Ensure you maintain proper water chemistry, clean with appropriate materials, and use Genuine Jacuzzi® Hot Tub parts when necessary. This is not only important for keeping your spa under warranty, but also for your own personal enjoyment of your investment.
Thanks to your warranty, your Jacuzzi® Hot Tub dealer will be able to help you coordinate with authorized service technicians to repair any damage or defects. Your hot tub warranty, plus proper care and maintenance, will give you peace of mind that your new investment provides you with years of enjoyment.

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