Prepare a firm, level base with sufficient space and safe access to the installation area. Check the dimensions of your chosen Regal or Panel and plan how the hot tub will be moved from the delivery vehicle to its final position.

Skargards Regal and Panel hot tubs arrive largely pre-assembled. Final tasks include attaching the flue. If you choose a filtration system, it requires installation on site using the supplied instructions.

Wood-fired heating does not require electricity. Optional electrical equipment such as lighting, bubbles or filtration may require a suitable supply installed by a qualified electrician. Please confirm the requirements for your chosen configuration.

Many customers prepare the base and complete the final assembly themselves. Follow the manufacturer’s instructions and use qualified professionals for electrical work.

The built-in wood-burning stove heats the water. Follow the Skargards operating instructions for lighting, circulation, safe water levels and stove operation.

Heating time depends on the model, starting water temperature, weather conditions and the wood used. Please refer to the manufacturer’s guidance for your chosen model.

Yes, with suitable precautions. Never allow water to freeze inside the tub, stove or pipework. Follow the manufacturer's winter-use and draining instructions; a frost protector may be appropriate when used with filtration.

Follow the supplied cleaning and water-care instructions. Clean the lid gently, keep the stove and flue maintained and check the water regularly. Exterior timber can be treated with a suitable UV-protective oil if you wish to preserve its original colour.

The Regal configurator includes an insulated lid and flue guard as standard. Available optional extras and their prices are shown when you configure your hot tub.

Yes. The Regal configurator lets you select up to four side tables.

The Regal configurator offers Bubble & light or Underwater lighting as alternative options, so only one can be selected.

Yes. Selecting Frost protector in our configurator automatically adds the required filtration system.

Winter Resistance Hose is available in 8-metre sections at £8 per section. You can select the quantity you need in the configurator.

Delivery is free to eligible UK mainland addresses. Hot tub delivery to the Scottish Highlands and Northern Ireland is £100. Offshore island deliveries require an individual quotation. Final delivery availability and charges are confirmed at checkout or before accepting an order.

The hot tub is delivered on a pallet and unloaded using a tail lift to ground level beside the delivery vehicle, subject to safe access. The carrier does not move it into your garden or install it.

Yes. Please arrange a safe way to move the hot tub from the delivery point to its final position, with suitable people or lifting equipment. Check dimensions and access before ordering.

Lead times vary by model and production schedule. We will confirm the expected delivery arrangements for your order. Once dispatched, the manufacturer advises allowing approximately 1–2 weeks for transport to the UK.

Please contact Hot Tub Village before ordering if access involves narrow roads, restricted turning space, steep gradients, steps or an island or ferry crossing.

Hot Tub Village offers payment by debit or credit card, or by bank transfer arranged directly with our team. You can also choose to pay a £2,000 deposit, with the remaining balance payable in full before delivery. Please contact us to arrange a deposit order.

Yes. Debit and credit card payments are available through our secure payment arrangements. Online card checkout for the new Regal configurator is being finalised; until then, please contact us to arrange payment.

Yes. Please contact Hot Tub Village for bank transfer instructions. For security, always verify the payment details with our team before transferring funds.

Yes. You can pay a £2,000 deposit to secure your Skargards hot tub order. The outstanding balance must be paid in full before delivery. Our team will confirm the balance and payment deadline when arranging your order.

The remaining balance is due before delivery, not after delivery. We will contact you with the amount outstanding and confirm payment arrangements before your delivery is scheduled.

We are preparing secure online checkout for the Skargards Regal configurator. Until this is enabled, you can submit your selected model and accessories using the enquiry form and arrange full payment or a £2,000 deposit with our team.

Yes. Choose your model and accessories, then select Enquire about this Regal. Your selected items, quantities and total will be included automatically so our team can help.

Please contact Hot Tub Village as soon as possible. Your statutory consumer rights and our applicable terms of sale govern cancellations, returns and any deposit refund. We will explain the relevant terms before your order is confirmed.

The applicable manufacturer warranty and your statutory consumer rights apply. Please contact Hot Tub Village for current warranty details for your chosen model and accessories.